1. Introduction
Abundance Marketing Partners LLC("Company," "we," "us," or "our") provides custom software, AI workflow, website, infrastructure, CRM, and social media services. This includes the AICRM workflow used to connect Facebook Pages and Instagram Business accounts. This Privacy Policy explains how we handle website inquiries, service data, and information processed through connected business tools.
2. Information We Collect
2.1 Information You Provide Directly
- Name, email address, phone number, and company details you choose to provide
- Project category, project description, and other inquiry details
- Account, onboarding, and support information for active services
- Billing, contracting, and service-related information
- Communications you send to our team
2.2 Information Collected Through AICRM and Connected Meta Assets
When a business user connects a Facebook Page or Instagram Business account to AICRM, we may collect and process:
- Facebook Page IDs, Instagram Business account IDs, and asset names
- Connected business and profile identifiers needed to maintain the integration
- Post drafts, scheduled posts, publish history, and related media metadata
- Messages, comments, replies, engagement events, and moderation actions
- Reviewer, support, and deletion request records tied to connected assets
2.3 Website, Attribution, and Technical Information
- Landing page, referring page, and pages or features used
- Campaign parameters and ad click identifiers supplied in links, such as UTM values, gclid, or fbclid
- IP address, browser, device, and request information available to our site and hosting providers
- Security, rate-limiting, fraud-prevention, and audit information
3. How We Use Information
- Receive, store, route, and respond to project inquiries
- Qualify requests, maintain the business relationship, and prevent duplicate submissions
- Understand which pages, referrals, or campaigns lead to inquiries and improve the site
- Operate AICRM and maintain connected Facebook and Instagram integrations
- Let authorized business users select Pages and connected Instagram Business accounts
- Create, schedule, publish, and manage social content
- Sync and respond to supported messages, comments, and engagement activity
- Provide customer support, troubleshooting, and account verification
- Maintain security, prevent abuse, and comply with legal obligations
- Process deletion, export, and privacy-related requests
4. Legal Bases and Allowed Use
We process information to perform our services, fulfill contractual obligations, respond to requests you initiate, comply with law, protect legitimate business interests such as security and fraud prevention, and act on instructions from authorized business users who connect Meta business assets to AICRM. We do not sell personal information or Meta-derived business asset data.
5. Sharing of Information
We do not sell personal information. We may share information only as needed with:
- Convex, which stores and deduplicates website lead records when configured
- Our email delivery provider, which routes inquiry notifications and acknowledgements when configured
- GoHighLevel, which receives contact details for CRM follow-up when configured
- Hosting, infrastructure, security, and analytics providers, including Google Analytics when enabled
- Subcontractors and service providers who need the information to support our work
- The business customer that owns or manages the connected Page or Instagram Business account
- Law enforcement, regulators, or courts when required by law
- Successors in the event of a merger, acquisition, or asset sale
6. Data Retention
We retain information only as long as needed to provide the service, meet contractual requirements, support business customers, and satisfy legal, accounting, fraud-prevention, or dispute-resolution obligations.
- Website inquiries and related attribution may be retained for follow-up, relationship management, security, and recordkeeping
- Connected account and publishing records are retained while the integration remains active
- Support, audit, and security logs may be retained for operational and legal purposes
- Verified deletion requests are processed promptly, with most completed within 30 days
7. Your Privacy Rights
Depending on your location and relationship to the connected business account, you may have rights to:
- Request access to information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of personal information or connected CRM data
- Request data portability where applicable
- Object to or restrict certain processing where allowed by law
To submit a deletion request related to a connected Facebook Page or Instagram Business account, use our dedicated data deletion page.
8. Cookies and Tracking
The marketing site uses session storage to retain referral and campaign attribution during a browsing session. When Google Analytics is configured, it may use cookies or similar technologies to measure page views and inquiry events. AICRM or other authenticated services may use cookies needed for sign-in, security, and preferences. Browser settings can limit cookies, though doing so may affect some functionality.
9. Security
We use reasonable technical and organizational safeguards to protect data against unauthorized access, alteration, disclosure, or destruction. No system is perfectly secure, but we limit access to authorized personnel and service providers with a need to know.
10. Third-Party Services
Our services may integrate with third-party platforms and vendors, including Meta, Convex, our email delivery provider, GoHighLevel, Google Analytics when enabled, and providers used for hosting, security, or support. Their services remain subject to their own terms and privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date.
12. Contact Information
For privacy questions, access requests, or deletion requests, contact us at:
